Case Study TROX

As part of its sustainability strategy, TROX GmbH assesses its core suppliers for climate neutrality and optimizes its metrics across all 33 subsidiaries. The challenge was not only to create data transparency across multiple locations within a single system but also to derive actionable recommendations based on this data. Learn how this is achieved with the help of ivoflow in our white paper.

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Valentin Heuser, Customer Success Manager at ivofllow

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May 9, 2025

Bringing Procurement Expertise to Customer Success: Valentin’s Role at ivoflow

Who better to handle onboarding, user training, and regular meetings with procurement teams than a former buyer? To provide the best possible support to our customers after go-live, we’ve brought Valentin on board last summer. As a former commodity buyer, he speaks the language of our customers and supports them within our Customer Success Management with valuable advice and hands-on assistance. Valentin shares insights into his role at ivoflow in his blog post.

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The usage of generative AI in procurement

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